Important Information About Accounts Sent to Collections
If your account has been referred to a collection agency, all payments must be made directly to the assigned agency. Please review the email or mail you received to identify the collection agency handling your account. You will need to contact the agency directly to set up a payment plan. Once your account is with a collection agency, payments can no longer be made directly to Harrisburg University; all transactions must be processed through the agency. If you are unsure which collection agency is managing your account, please contact the Business Office for assistance.
Collection Agency Fees
Please note that the collection agency may add fees to your balance. These fees can be up to 33.33% of your delinquent account balance, along with any additional costs, such as reasonable attorney's fees, incurred for the collection process.
Harrisburg University only receives the original balance due on your account. Any fees or additional costs added by the collection agency are retained by the agency.
Need Assistance?
For further questions, please create a support ticket or contact the Business Office directly at 717-901-5105.
In order for us to better assist you please use your HU email address and student ID number when creating a ticket.